The PPG are a group of volunteer patients and one surgery representative. Meetings are held in the surgery and take place every four to six weeks. They are held on a weekday, early evening, and last around an hour but can go on a bit longer if it is deemed necessary.
The purpose of the group is to –
Improve communications between practice and the patients, to promote a clearer understanding from both sides.
A forum to provide feedback to the practice with suggestions for improvement to the services provided to the patients and to the surgery environment.
To be an effective way for patients and GPs to work together to improve patient services and quality of care and to promote healthy living.
A way of patients ‘having a voice’ that represents the needs of the wider patient population.
What is the role of the Patient Participation Group?
At its simplest, patient participation refers to patients such as you who are taking an active interest in healthcare.
It gives you, the local people, a say in how our services are planned, developed and evaluated, by developing a good working relationship with the practice staff and GP’s.
To date, we have taken on the job of maintaining the notice boards in an effort to provide you, the patient, with information about health issues and details of where you can find help and support.
We carry out surveys seeking your opinion on various matters, from this, we consider changes that you feel are needed to improve the services and then implement them wherever possible.