Crook Log Surgery

19 Crook Log, Bexleyheath, Kent DA6 8DZ
Tel: 0208 304 6972 Fax: 0208 301 7800 Email: letters.crooklog@nhs.net

Team

Doctors

Dr Winnie Kwun-Chee Kwan (f) MBBS (London) 1985 MRCGP DCH
Dr Sunil Kanti Roy (m) MBBS (Dacca) 1970 MRCS MGES (Japan) FRCP (Edin & London)
Dr Dipankar Choudhury (m) MBBS, MRCGP (Partner GP)
Dr Sugandhi Ramu (f) MBBS, DGO, MRCGP, DfSRH (Salaried GP)

Practice Nurses

Kathy Taylor is our practice nurse, she works very closely with the doctors.

Health Care Clinician

Debi Dolby, she works very close to our practising nurse and doctors.

Practice Manager and Assistant Practice Manager

Our Practice Manager is Mr Andrew Taiwo and our Assistant Practice Manager is Mrs Lis Scudder.

The Practice Manager is responsible for the efficient, effective, safe management and running of the Practice and its Finance.

We welcome feedback on our surgery including compliments/complaints/suggestions/areas for improvement/areas we excel in as this is one of the ways we can raise our surgery profile.  We aim to offer you a first class service and experience.

Reception Team

The reception staff are here to help you and are your link with the rest if the health care team.

The reception team are Judith, Diana, Anita, Deborah and Jemma.

They have a difficult job to do with telephone calls and enquiries coming from every direction. When you telephone for medical attention the receptionist may need to ask for a few details in order to judge the urgency of your request. They have been asked to do this and the information you give will always be treated in confidence as they are bound by the same rules of confidentiality as the doctors and nurses.

Our reception staff are our front-line people and the clinicians could not do their jobs without the receptionists and administrative team. We value them highly and expect you to respect them and their role within the practice. As such, any unacceptable behaviour on the part of patients towards our staff will meet with sanctions and zero tolerance, and patients abusing the staff , whether verbally or otherwise, risk being removed from our list.

Help us to help you by staying calm and being polite.  It costs nothing!!

Administrative Team

Val Sanders is in charge of date input and summarising of medical records. Val deals with registration, temporary residents and all other forms that need to be processed.

Hayley is responsible for managing the practice referrals and monitors insurance reports and medical record requests.

Angela and Hazel are responsible for prescriptions.

Community Midwife

Our Midwife shares with our doctors your antenatal and postnatal care. The Midwife is here to help expectant mothers with all aspects of health care during pregnancy and look after mother and baby in the early postnatal period.

She can be reached by contacting the Danson Midwifery Team on 07825844909.

District Nurses

The District Nurses are Karen Smith and Wendy Williams.

They can be contacted via the Community Liaison Team on 0208 320 3550.

Health Visitors

Liz Smith is concerned with the promotion of health of all ages with special emphasis on families and their children under the age of five years.

They are involved with our child health screening, and also run a weekly baby clinic on Wednesday mornings at Danson Youth Centre, from 9.30am – 12.30pm. They can be contacted by telephone on 020 8319 7015.

Counsellor

Hansa sees patients for counselling every Thursday and Friday. She can be booked by referral from the GPs.

There is a waiting list for the counsellors but patients can also be prioritised according to need.

Stop Smoking Advisor

Debi Dolby – Stop Smoking Advisor is available by appointment, Monday to Friday.